From the EU Cyber Resilience Act (CRA) and NIS2 to DORA and ISO 27001, most major regulatory frameworks now demand a common requirement - that organisations must demonstrate that their employees are trained and aware of cyber threats. Yet, many businesses still treat awareness as an afterthought, rolling out once-off or recycled training sessions that are quickly forgotten. Effective security awareness is about building measurable, ongoing resilience that satisfies regulators, auditors, and boards alike.
That’s where a Managed Security Awareness Service such as Integrity360’s becomes invaluable. It bridges the gap between compliance and culture, ensuring that security awareness isn’t just a policy, but a proven practice embedded into daily operations.
Regulations across industries may differ in scope, but they all recognise that people are often the weakest link. That’s why they now explicitly require awareness training and evidence of it.
Failing to meet these obligations isn’t just a compliance risk it can also result in fines, loss of accreditation, and even reputational damage. More importantly, it exposes the organisation to the very incidents these frameworks are designed to prevent.
Many organisations still rely on static, annual training sessions or generic e-learning modules that check a compliance box but fail to change behaviour. Employees complete them once, forget the content, and move on. Meanwhile, attackers are constantly innovating by utilising new technology or methods such as what we’re seeing more regularly now in the crafting of AI-generated phishing emails and deepfake impersonations designed to fool even experienced professionals.
This reactive, outdated approach not only leaves organisations vulnerable, but also makes it difficult to prove ongoing compliance. Regulators increasingly expect to see evidence of continuous education, not a single policy buried in a document. They want to know that awareness is being tracked, measured, and improved over time.
Integrity360’s Managed Security Awareness Service takes the burden of compliance away from internal teams by delivering a structured, continuously updated programme that aligns with multiple frameworks. Rather than simply providing training, the service manages everything from campaign scheduling to reporting — giving compliance officers and security leaders the documentation and visibility they need.
Here’s how it directly supports compliance goals:
The service doesn’t rely on once-a-year training. It delivers ongoing, scenario-based modules and realistic phishing simulations that keep awareness fresh. This continual reinforcement ensures compliance with frameworks that require regular, up-to-date training.
Comprehensive reporting dashboards track training completion rates, phishing results, and behavioural improvements. These can be exported as PDFs or CSV files, providing auditors with clear proof of compliance activity and measurable improvement over time.
Compliance isn’t just about volume — it’s about effectiveness. The service identifies individuals or groups who pose higher risk, such as those whose emails appear in data breaches or who repeatedly fall for phishing simulations. These users receive targeted remedial training, demonstrating due diligence and proportional response — key principles under the CRA and ISO standards.
For multinational organisations, compliance also means accessibility. With content available in over 30 languages and custom branding options, Integrity360 ensures every employee, regardless of region, receives relevant and understandable training — fulfilling equality and inclusivity requirements within corporate policies.
The Managed Service integrates with identity and access management platforms such as Active Directory and Entra ID, and automates scheduling, reminders, and follow-ups, reducing the risk of oversight or incomplete participation — a frequent source of non-compliance in self-managed programmes.
While the immediate goal may be to meet regulatory requirements, the long-term benefit of managed awareness is cultural transformation. Employees stop viewing cyber security as a box to tick and start seeing it as part of how they work. They become proactive in identifying risks, reporting suspicious messages, and protecting customer data.
For compliance officers, this cultural shift means far fewer headaches. Instead of scrambling to collect evidence before an audit, they can confidently present reports showing progress — lower phishing click rates, higher training completion rates, and reduced risk scores. This demonstrates not just compliance, but continuous improvement — the gold standard in governance.
The growing emphasis on measurement reflects a wider shift in how regulators view cyber risk. Awareness is no longer considered effective just because training was delivered. It’s judged by outcomes. Are employees actually behaving differently? Are phishing rates declining? Can you prove the change?
Integrity360’s Managed Security Awareness Service answers those questions with data. Through trend reports and executive dashboards, organisations can show measurable progress — evidence that awareness initiatives are working. This moves awareness from a subjective exercise to a quantifiable element of a compliance strategy.
In a world where 68% of cyber incidents involve human error, awareness training isn’t just a regulatory requirement- it’s a critical layer of defence. With Integrity360’s Managed Security Awareness Service, compliance becomes effortless, measurable, and impactful. You don’t just meet the standard, you set it.