When it comes to enhancing your organisation's cyber security posture, Managed Detection and Response (MDR) is an essential service for staying ahead of advanced threats. But what exactly is MDR, and why is it crucial for your business? This FAQ explains everything you need to know about Integrity360’s MDR service.
What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is a managed security service that detects, investigates, and responds to cyber threats that have bypassed traditional preventative measures. Unlike basic monitoring solutions, MDR focuses on identifying and containing threats through 24/7 monitoring, investigation, and response, proactive threat hunting, and advanced detection engineering across your organisation’s entire environment.
Integrity360’s MDR service offers unparalleled protection, leveraging state-of-the-art technology, security orchestration and automation, and expert security analysts who monitor and respond from multiple global SOCs.
What problems does MDR solve?
Modern organisations face several key challenges in cyber security:
- Skills shortages: The demand for skilled security professionals outpaces availability, leaving internal teams overstretched.
- Cost pressures: Hiring and retaining in-house experts, alongside maintaining security technologies, can be prohibitively expensive.
- Complex attack surfaces: The shift to hybrid work and cloud adoption increases the number of exposed entry points.
- Slow response times: Without 24/7 coverage, organisations may struggle to detect and contain threats promptly.
Integrity360’s MDR service addresses these challenges by providing expert-led, round-the-clock protection that helps alleviate the burden on in-house teams and ensures rapid containment of incidents.
How does Integrity360’s MDR service work?
Integrity360’s MDR solution is built on a multi-layered approach designed to stop threats before they cause damage:
- Continuous Monitoring: 24/7/365 real-time monitoring of networks, endpoints, cloud environments, and more.
- Threat Detection: Advanced analytics, correlation rules, and machine learning to detect anomalies and known attack patterns.
- Threat Hunting: Human-led investigations to identify hidden and sophisticated threats that automated tools may miss.
- Incident Response: Immediate containment and response actions to neutralise threats in line with predefined engagement rules.
- Threat Intelligence: Integrated threat intelligence that enriches alert triage and investigation with context about emerging global threats.
What are the key features of Integrity360’s MDR service?
- Incident Detection and Triage: Swift identification and analysis of potential threats, enriched with environmental context.
- Incident Containment and Response: Predefined playbooks and expert analysts ensure rapid containment and mitigation.
- Threat Intelligence: Access to up-to-date insights on new TTPs (Tactics, Techniques, and Procedures).
- SOAR (Security Orchestration, Automation, and Response): A unified platform streamlining incident investigation and response.
- Proactive Threat Hunting: Regular analyst-led hunts to detect stealthy attacks.
- Real-Time Dashboards: Client-facing dashboards offering full visibility into security activities and metrics.
How does MDR enhance visibility and reporting?
Integrity360’s MDR includes a comprehensive online portal that provides:
- Security Posture Dashboards: Real-time insights into active incidents, alerts by severity, and incident status.
- Service Performance Metrics: Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) statistics.
- Tailored Compliance Reporting: Reports aligned to standards like ISO 27001, GDPR, and NIS2 to support audit readiness.
How does MDR differ from traditional security solutions?
Traditional solutions such as Security Information and Event Management (SIEM) systems collect logs and generate alerts but require in-house expertise for incident response. MDR, by contrast, provides an end-to-end service that includes threat detection, triage, investigation, and incident response—effectively acting as an extension of your security team.
What are the benefits of Integrity360’s MDR service?
- 24/7 Protection: Continuous monitoring and response, including around the clock outside of regular business hours.
- Faster Response Times: Swift containment of threats reduces dwell time.
- Expert-Led Service: Access to experienced analysts without the cost of building an in-house SOC.
- Reduced Operational Burden: Frees your team from manual alert management.
- Tailored Approach: Services that adapt to your infrastructure and business requirements.
What types of threats can MDR detect and mitigate?
Typical threats that can be detected include (but are not limited to):
- Phishing and business email compromise
- Advanced persistent threats (APTs)
- Lateral movement and privilege escalation
- Anomalous asset behaviour
Does MDR disrupt daily operations?
No, Integrity360’s MDR is designed to minimise disruption. Our SOC team works seamlessly in the background, engaging with your team only when necessary for major incident handling. The service also ensures that containment actions align with your organisation’s business continuity requirements.
How does MDR support compliance?
Integrity360’s MDR service supports compliance by providing:
- Detailed incident logs and audit reports.
- Continuous monitoring and real-time reporting.
- Structured response plans that meet industry regulatory frameworks.
How easy is onboarding with Integrity360?
Onboarding is designed to deliver value quickly, with:
- A streamlined 6-week deployment for core MDR capabilities.
- Dedicated project management to handle integrations and dependencies.
- Clear visibility over progress, ensuring minimal resource strain.
Why choose Integrity360 for MDR?
- Experience: Over 20 years of cyber security expertise.
- Global SOC Presence: Six SOCs located in Dublin, Madrid, Rome, Sofia, Stockholm and Cape Town providing 24/7 coverage.
- Customisation: Tailored detection and response use cases based on your business needs.
- Transparency: Full visibility into SOC activities and response metrics.
- Continuous Improvement: Regular service reviews and proactive recommendations.
How can I get started with Integrity360’s MDR?
The first step is to evaluate your current security posture and identify gaps in your detection and response capabilities. Integrity360’s team of experts can guide you through this process, helping you build a robust MDR strategy that integrates seamlessly with your existing technology.
The threat landscape is evolving, and organisations need agile, expert-led defence to remain secure. Integrity360’s MDR service combines the best of people, processes, and technology to protect your organisation from known and unknown threats.
To learn more about how Integrity360 can bolster your security posture with MDR, get in touch with our team today.