Privileged Access Management (PAM) is a critical layer of defence in today’s cyber security landscape. With attackers increasingly targeting privileged accounts to access sensitive data and systems, having the right PAM strategy in place is essential. In this blog, we answer the most common questions about PAM, explaining why it matters, what it involves, and how Integrity360’s tailored services can help organisations of all sizes manage privileged access effectively. Whether you’re looking to improve compliance, reduce risk, or streamline secure access, this guide covers everything you need to know about PAM. 

What is privileged access management (PAM)? 

Privileged Access Management (PAM) is a cyber security approach that secures, controls, and monitors access to critical systems by users with elevated privileges. These users—such as IT administrators, developers, and third-party contractors—can access sensitive systems and data, making them prime targets for cyber attacks. PAM helps enforce the principle of least privilege, ensuring users only get access when necessary, and only to what they need. This prevents unauthorised changes, limits potential damage from insider threats, and supports compliance with regulations. Effective PAM also includes visibility, auditability, and automation for secure and efficient access control. 

Why is PAM important? 

PAM is essential because privileged accounts are among the most targeted and exploited assets in cyber attacks. When compromised, these accounts provide attackers with unrestricted access to systems, allowing them to deploy ransomware, exfiltrate data, or disrupt operations.  

According to the Identity Defined Security Alliance, 33% of incidents in 2024 involved compromised privileged identities. By managing who has elevated access, when, and for what purpose, PAM significantly reduces the risk of breaches. It also strengthens compliance with frameworks such as GDPR and NIS2, and supports a Zero Trust architecture by putting identity at the centre of cyber defences. 

What are the biggest challenges organisations face without PAM? 

Without PAM, organisations face significant challenges in managing access and reducing risk. Credential theft becomes easier when accounts are unmanaged or over-permissioned. Orphaned and shadow accounts increase the attack surface, while poor visibility leaves gaps in security. Regulatory compliance becomes difficult without access controls and audit trails. There’s also the challenge of balancing security with productivity—too many restrictions can frustrate users, but too few expose the organisation. Finally, traditional PAM tools can be difficult to deploy and manage, requiring time, budget, and expertise. These issues make a strong case for a structured and scalable PAM approach. 

What are the core components of a modern PAM solution? 

A modern PAM solution is made up of several integrated components. Privileged Account and Session Management (PASM) focuses on vaulting credentials and monitoring sessions. Privilege Elevation and Delegation Management (PEDM) enables temporary, controlled access to specific tasks, also known as Endpoint Privileges Management (EPM). Remote Privileged Access Management (RPAM) secures external access without the need for VPNs. Secrets Management handles sensitive credentials such as API keys and certificates in dynamic environments. Lastly, Just-In-Time Privilege (JITP) reduces standing privileges by granting access only when needed, for a limited time. Together, these features create a secure, flexible, and auditable environment. 

How does Integrity360 deliver PAM services? 

Integrity360 follows a proven five-stage methodology for delivering PAM services. First, the “Discover and assess” phase maps out the current state, identifies privileged risk, and creates a PAM roadmap. Next, “Design and build” focuses on technical architecture, integrations, and workflows. “Develop and onboard” secures high priority accounts and lays a foundation for ongoing risk reduction. In “Manage and expand,” PAM becomes part of business-as-usual, scaling across teams and systems. Finally, “Harden and optimise” introduces advanced features like session isolation, integration with SIEM, and privileged access analytics. This phased approach ensures organisations move from reactive controls to mature, proactive privileged access management. 

What are the benefits of a managed PAM service? 

A managed PAM service removes the operational burden from internal teams while ensuring privileged accounts are secured and managed 24/7. Integrity360’s managed service includes remote support, system updates, policy enforcement, and ongoing accounts onboarding. It also delivers regular reports, monthly reviews, and annual documentation to support ongoing compliance. This service adapts to business changes, supports evolving workloads, and integrates with wider cyber security tools like SIEM and MDR. Acting as an extension of your security operations, it ensures PAM becomes a reliable, scalable, and cost-effective part of your cyber defences—helping reduce risk without disrupting daily operations. 

What makes Integrity360 different? 

Integrity360 brings deep expertise, flexibility, and a proven track record to every PAM engagement. With over 500 cyber security professionals and six Security Operations Centres (SOCs) across Europe and Africa, we offer unmatched capability and reach. Clients benefit from tailored solutions that align with business goals and compliance needs, backed by strong vendor partnerships and recognised industry credentials—including Gartner recognition. Integrity360’s approach is always personal: they take time to understand each client’s environment, challenges, and objectives. Their commitment to operational excellence, ongoing optimisation, and trusted service delivery makes them a strategic partner in privileged access security. 

Is PAM only for large enterprises? 

While PAM is often associated with large enterprises, organisations of all sizes can benefit. Small and medium-sized businesses still manage critical systems and sensitive data and often face the same risks as larger companies—but with fewer resources. Without PAM, even a single compromised admin account can result in serious damage. Integrity360’s flexible service model means businesses can adopt PAM at a pace and scale that suits them. From initial consultancy to full managed services, the support can grow with your needs. This makes PAM not just a necessity for enterprises, but a smart investment for any organisation. 

Want to learn more? 

If you're looking to secure privileged accounts, reduce cyber risk, and meet compliance requirements, Integrity360’s PAM services can help. Whether you need a strategic roadmap, implementation support, or full-service management, our team of experts offers a scalable and tailored approach. With PAM becoming essential in a world of hybrid work, cloud adoption, and evolving threats, now is the time to assess your privileged access strategy. Visit integrity360.com or email info@integrity360.com to learn more and start your journey towards stronger identity-first security today.